CriticalQ is a corporate advisory which covers three key services;-
Marketing Transformation - Product, Service and Delivery
Business and Product line assessment and review, including roles and structure with a focus on customer experience. We work with your business to understand what your picture of success is, and then create the means to realise it. We incorporate diagnosis, design, implementation and delivery into a one stop service provided by qualified Marketing and Customer Experience Transformational Leaders and Practitioners.
Leadership - applying Critical Thinking to improve customer experience
Using critical thinking and theory to stress test and assess plans and problems for business leaders. Enabling you to identify early, and resolve fast; potential downstream impacts, enterprise wide of your strategy or plan. CriticalQ uses creativity, academic theory and unique playbooks to transform your thinking so you can transform yourself, your business, career or team.
Coaching - We also provide structured Leadership Coaching for employees who are stepping up from Team leaders or Seniors into their first management role.
Multi Media Marketing, Public Relations and Communications
We provide Public Relations and Media Affairs consulting, specialising in bringing modern content to your target audience. Digital content and social media channel design, along with change communications. Crisis Communications and marketing support.