About TRish

I spent over 25 years in large global financial corporate organisations holding executive and senior leadership roles in Operations, Customer Experience, Communications, Marketing and Relationship Management which covered;-

  • Running businesses within businesses ( Product and Profit center),

  • Product and Operational design,

  • Team Leadership across both large and small teams,

  • Wholesale turnaround of operational processes and

  • Complete transformation of process, product and service.

In 2017 I challenged myself to help others improve their own businesses and their careers by consulting into businesses, providing practical training and to give back to extended communities by teaching.

As a natural critical thinker I was often told I asked too many questions, and thought too much, so I was determined to find a space for my natural talent, added to it with formal qualifications - to create a consulting and advisory business 'CriticalQ'.

CriticalQ focuses on the three things

  1. Product+ Service Transformation,

  2. People + Business Leadership and

  3. Multi Channel Marketing + Communications. 

My professional qualifications include:-

  • Fellow of Transformational Leadership - Australian National University, AusTTa

  • Post Grad Business Leadership - Charles Sturt University

  • Dipl Business - Frontline Management

  • Dipl Superannuation

  • Assoc Diploma Accounting

  • RG146 Superannuation, Managed Investments

Professional and peer -recognised memberships include

  • Fellow - The Royal Society for the encouragement of Arts, Manufactures and Commerce

  • Fellow + Certified Leadership Practitioner, Australian Graduate School of Leadership

  • Practicing member of the Australian Transformation and Turnaround Association (AusTTa)

My volunteer activities include

  • Teacher - NSW Primary School Ethics classes ( Stages 1 and 2)

  • Coaching - supporting young people with workplace challenges

A self confessed "wannabe photographer" with a passion for pop culture icons ( Marvel Universe) I live in Sydney Australia with a very patient "Dragon-Boating expert" husband, two school aged kids and one very out of control dog named Chloe. Oh and I like to write. Just a little bit :)


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